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Delivery & Returns

Delivery Information: 

Thank you for shopping with us.  Please read over our Delivery Info below:

  • Most items will ship in 2-3 days
  • For cowboy hats, please allow 2-4 weeks to receive your order.  Most of the time it should come faster but we want to play it safe.
  • Currently, we are shipping via the United States Postal Service only.  We may add other options in the future.

 

Returns Information:

We offer a 15 day return policy on merchandise from our website.  Please look at additional guidelines below for specific information.

Cowboy Hat Return Policy

  • We will offer a refund or exchange on new, unused items (ordered wrong size or wrong color) with the tags still attached. 
    • If the error is your mistake then you are responsible for shipping, if the error is our mistake then we will cover shipping. 
  • If the items arrive damaged (hat crushed or broken), we will cover all the new shipping charges.
  • If there is a manufacturers defect (tags ripped, seams falling apart, etc) we will cover all the new shipping charges.

      (This does NOT include normal wear and tear on a hat)