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Delivery & Returns
Thank you for shopping with us. Please read over our Delivery Info below:
- Most items will ship in 2-3 days
- For cowboy hats, please allow 2-4 weeks to receive your order. Most of the time it should come faster but we want to play it safe.
- Currently, we are shipping via the United States Postal Service only. We may add other options in the future.
We offer a 15 day return policy on merchandise from our website. Please look at additional guidelines below for specific information.
Cowboy Hat Return Policy
- We will offer a refund or exchange on new, unused items (ordered wrong size or wrong color) with the tags still attached.
- If the error is your mistake then you are responsible for shipping, if the error is our mistake then we will cover shipping.
- If the items arrive damaged (hat crushed or broken), we will cover all the new shipping charges.
- If there is a manufacturers defect (tags ripped, seams falling apart, etc) we will cover all the new shipping charges.
(This does NOT include normal wear and tear on a hat)